Working More Effectively

No matter how successful your business is, I believe there are always five opportunities for a business to work more effectively.

Individuals can better focus their time on the right things; they can develop their skills to achieve better outcomes; they can approach every challenge and opportunity with a different mindset to make more positive progress and not get sidetracked.

Teams can develop ways of working that engage everyone positively to alleviate friction; they can unify behind a single purpose and vision to improve decision-making; they can challenge and support each other constructively to get the best outcomes for the business. (See more under Team Development).

Processes can almost always work better; cost of failure can be reduced; automation can reduce production or service costs; customer service can be consistently better, and cost and process measurement can always be improved to highlight the opportunities for improvement.

Supplier relationships can be developed and strengthened into true partnerships that increase reliability and cash flow.

Customer relationships can be developed into partnerships that enable more consistent income and cashflow as well as a ready source of product development and feedback.